Ducati Card Assistance

Ducati Road Assistance

Ducati and ACI Global have established Ducati Card Assistance, which covers Ducati customers in case of breakdown, accident, injury or illness, 24 hours a day, 365 days a year in Europe, the USA and Canada, for 24 months from the date when the bike is delivered.

 

Ducati Card Assistance includes the following assistance to the motor vehicle:

  • Roadside Repair and Towing
  • Transport of passengers following roadside assistance
  • Return of passengers or continuance of the trip
  • Recovery of the repaired or found Motor Vehicle
  • Return of the Motor Vehicle from Abroad
  • Search and forwarding of spare parts Abroad
  • Hotel expenses
  • Recovery of the Motor Vehicle when off a roadway - in case of accident
  • Posting of bail or deposit abroad
  • Replacement Car (only for Multistrada V4 in Europe)
Roadside Assistance

This service is available free of charge to all Ducati customers who have purchased their bike from the Ducati sales network in the following countries: Italy, France (including Corsica) roads open to trafficroads, Fyrom (the Former Yugoslav Republic of Macedonia) Germany, Gibraltar, Ireland, Iceland, Belgium, Bulgaria, Netherlands, Luxembourg, Sweden, Spain, Portugal, Switzerland, Andorra, Austria, Croatia, Greece, Finland, Denmark, Norway, Cyprus, Malta, Montenegro, Estonia, Latvia, Lithuania, Poland, Principality od Monaco, Czech Republic, Romania, Serbia, Slovakia, Slovenia, Hungary, Turkey, Ukraine, United Kingdom, the USA* and Canada* (*the service is limited to emergency road service and towing, and retrieval of the motor vehicle from off the road in case of breakdown only) 

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Blade Motor Cycles Limited an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Blade Motor Cycles Limited to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.

We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.

Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase.

Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.

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